SUPPORT
SETUP, SUPPORT AND WARRANTY
HELP FROM BLOKE DEN.
Need a hand with a product, order, setup
or warranty claim? Start here and we’ll
point you in the right direction.
WHAT DO YOU NEED HELP WITH?
PRODUCT SETUP
Help with setup, installation,
usage tips and troubleshooting.
VIEW SETUP GUIDES →
WARRANTY
Check coverage, what’s included
and how to make a claim.
VIEW WARRANTY POLICY →
RETURNS & REFUNDS
Need to return an item? Read the
conditions and start the process.
VIEW RETURNS POLICY →
SHIPPING & DELIVERY
Delivery info, shipping times and
tracking support.
VIEW SHIPPING POLICY →
BEFORE YOU CONTACT US
To help us get you the right support fasteer,
please have the following details ready:
☑ our order number
☑ Product name/model
☑ A clear description of the issue
☑ Photos or video (if possible)
☑ Your preferred contact method
ⓘ
The more info you can provide, the faster
we can help you sort it out.
CONTACT SUPPORT
We don’t use a contact form. Reach us directly through the channels below.
Email Support
Best for warranty claims and
anything that needs a written record.
support@blokeden.com
support@ozshed.com
Whatsapp Support
Best for warranty claims and
anything that needs a written record.
Messenger
Best for warranty claims and
anything that needs a written record.
Email is our recommended channel for warranty claims and issues that require a written record.
OTHER WAYS
TO REACH US
Scan to add us on WeChat.
telegram
Chat with us on Telegram.
SUPPORT POLICIES
WARRANTY POLICY
RETURNS & REFUNDS
SHIPPING POLICY
TERMS & CONDITIONS
