SHIPPING POLICY
Effective Date: July 1, 2026
This Shipping Policy explains the general fulfilment arrangements customers should expect when purchasing products promoted through Bloke Den.
Products may be held in Australia, China, or another fulfilment location. The applicable shipping origin and seller will normally be shown on the product page, at checkout, in the order confirmation, or in the dispatch notification.
1. Shipping Classifications
Products may display one of the following labels.
Australia Stock
The product is held at, or allocated for dispatch from, an Australian fulfilment location.
These products are generally intended for delivery within Australia.
Ships from Australia
The product is expected to be dispatched from Australia.
Stock availability may change. If the fulfilment origin must be changed, the customer will normally be contacted before dispatch where the change materially affects delivery.
Global Direct Ship
The product is normally dispatched from China or another international fulfilment location.
Australia Only
The product is available only for delivery to eligible Australian addresses.
Ships Worldwide
The product is available for delivery to selected international destinations, subject to carrier coverage, import rules, product restrictions, and destination-country law.
2. Official Sales Platforms
OZSHED primarily serves Australian customers and may offer products held in Australian stock as well as selected direct-shipping products.
Bloke Den Shop at shop.blokeden.com is intended primarily for customers outside Australia and may use Chinese, supplier, regional, or international fulfilment locations.
Australian warehouse availability does not mean international orders will be dispatched from Australia.
3. Processing Times
Orders are processed after:
- payment authorization;
- stock confirmation;
- address review;
- any required fraud, compliance, or export review.
Processing times vary by product, warehouse, destination, season, and order volume.
Delivery dates are estimates unless expressly guaranteed in writing.
4. Split Shipments
Orders containing multiple products may be shipped:
- in separate parcels;
- on different dates;
- from different warehouses;
- using different carriers.
More than one tracking number may be provided.
5. Australian Delivery
Australian-stock products are normally delivered through domestic carriers.
Delivery time depends on:
- state or territory;
- metropolitan, regional, rural, or remote destination;
- carrier service;
- product size and weight;
- public holidays;
- weather and transport conditions.
Some large or specialized products may be limited to selected postcodes.
6. International Delivery
International delivery depends on:
- carrier availability;
- customs rules;
- import restrictions;
- product certification;
- dangerous-goods rules;
- trade and sanctions restrictions;
- destination-country laws;
- product dimensions, weight, and value.
An order may be cancelled and refunded where delivery cannot lawfully or reasonably be completed.
7. Shipping Charges
Shipping charges may depend on:
- destination;
- product dimensions and weight;
- shipping origin;
- carrier;
- service level;
- remote-area surcharge;
- regulated or special-handling requirements.
Available charges will normally be displayed before checkout is completed.
Where an automated quote is materially incorrect, the customer may be offered a revised shipping charge or cancellation of the affected order.
8. Duties and Taxes
International orders may be subject to:
- customs duties;
- import tax;
- value-added tax;
- goods and services tax;
- brokerage fees;
- local handling or regulatory charges.
Unless checkout expressly states that these charges are included, the customer is responsible for charges imposed by the destination country.
Customers are responsible for confirming whether a product can legally be imported, owned, installed, or used at the destination.
9. Tracking and Delivery
Tracking will be provided where available.
Tracking may take time to activate after a shipping label is created. Some economy, postal, freight, or last-mile services provide limited tracking.
Customers must provide complete and accurate delivery information.
We are not responsible for avoidable delays or additional costs caused by incorrect addresses, missing contact details, refusal to cooperate with customs or the carrier, or failure to collect the parcel.
10. Delays
Shipping may be delayed by:
- customs;
- weather;
- carrier disruption;
- natural disasters;
- public holidays;
- transport congestion;
- industrial action;
- regulatory inspection;
- events outside reasonable control.
Reasonable assistance will be provided, but estimated delivery dates are not guarantees.
11. Lost or Damaged Parcels
Contact the sales platform if a parcel appears lost or arrives damaged.
A carrier investigation may be required before a replacement or refund is issued.
For damaged parcels, retain the packaging and provide photographs of the packaging, shipping label, internal protection, and product.
12. Platform-Specific Terms
OZSHED orders are governed by the Shipping Policy displayed on OZSHED when the order is placed.
Orders through shop.blokeden.com are governed by the policy displayed on that platform.
The main-site policy provides a practical overview so customers can understand the likely shipping arrangement before choosing a sales platform.
13. Contact
Bloke Den
Website: www.blokeden.com
Email: support@blokeden.com