PRIVACY POLICY
Effective Date: July 1, 2026
This Privacy Policy explains how personal information may be collected, used, shared, stored, and protected when users visit www.blokeden.com or contact Bloke Den.
1. Main Website Operator
The main website is currently associated with:
Beijing Qiqi Technology Co., Ltd.
Registered Address: No. 401 Miaocheng Road, Huairou District, Beijing, China
Email: support@blokeden.com
Different official sales platforms may be operated by different legal entities. The identity and privacy policy of the entity processing a purchase will be displayed on the relevant transaction platform.
2. Information We May Collect
We may collect:
- name;
- email address;
- telephone number;
- information submitted through contact or support forms;
- newsletter preferences;
- customer-service communications;
- photographs or videos submitted for support;
- account information, where accounts are available;
- IP address;
- browser, device, operating system, language, and time zone;
- pages viewed and links clicked;
- approximate location;
- cookie and advertising identifiers;
- website performance and error information.
The main website does not necessarily collect payment details. Payment and checkout information is collected by the transaction platform and its payment providers.
3. How Information Is Used
Information may be used to:
- respond to enquiries;
- provide product and platform information;
- provide customer support;
- direct customers to an appropriate sales platform;
- process support, warranty, or after-sales enquiries;
- operate and secure the website;
- prevent abuse and fraud;
- analyze website performance;
- improve content and customer experience;
- send marketing where permitted;
- comply with legal obligations;
- establish or defend legal claims.
4. Sales-Platform Data
When a user follows a link to OZSHED or shop.blokeden.com and submits an order, the information provided during checkout is processed under the privacy policy shown by that sales platform.
Information reasonably necessary for support, returns, warranty service, fraud prevention, or order coordination may be shared between the main website operator and the relevant seller or service provider.
5. Service Providers
Information may be shared where necessary with:
- website and hosting providers;
- analytics providers;
- advertising platforms;
- email and communication providers;
- security and fraud-prevention services;
- customer-support providers;
- official sales-platform operators;
- warehouses, logistics companies, and repair providers;
- professional advisers;
- regulators and authorities where legally required.
6. International Transfers
Personal information may be processed in countries including China, Australia, and countries where hosting, analytics, advertising, communications, sales, logistics, or service providers operate.
Where required, reasonable legal and contractual safeguards will be used for international transfers.
7. Cookies and Similar Technologies
The website may use cookies, pixels, tags, and local storage to:
- provide essential website functions;
- remember preferences;
- maintain security;
- measure traffic;
- understand how visitors use the website;
- improve performance;
- measure and personalize advertising.
Where required by law, non-essential analytics or advertising technologies will be used only after appropriate consent.
Cookie choices may be managed through the website’s cookie controls or browser settings.
8. Marketing
Marketing communications may be sent where the user has consented or another lawful basis applies.
Users can unsubscribe through the link in a marketing email or by contacting us.
Service communications concerning enquiries, security, or support may still be sent where necessary.
9. Retention
Information is retained only for as long as reasonably necessary for:
- the purpose for which it was collected;
- customer support;
- legal compliance;
- fraud prevention;
- dispute resolution;
- record keeping;
- enforcement of rights.
Information that is no longer required will be deleted, anonymized, or securely disposed of where reasonably practicable.
10. Security
Reasonable administrative, organizational, and technical safeguards are used to protect personal information against loss, misuse, interference, unauthorized access, alteration, or disclosure.
No internet transmission or storage system can be guaranteed to be completely secure.
11. Privacy Rights
Depending on location, users may have rights to:
- access personal information;
- request correction;
- request deletion;
- restrict or object to processing;
- withdraw consent;
- request portability;
- opt out of marketing;
- opt out of certain targeted advertising or sharing;
- lodge a complaint with a privacy authority.
Requests may be sent to lucas@blokeden.com. Identity verification may be required.
12. Australia
Where applicable, personal information relating to Australian users will be handled in accordance with applicable Australian privacy requirements.
Information necessary for Australian fulfilment, returns, warranty service, or support may be shared with authorized Australian warehouses, carriers, service partners, or repair providers.
13. EU, EEA, and UK Users
Where applicable, users may exercise rights under relevant European or United Kingdom data-protection law.
Consent will be requested for non-essential cookies where required.
Users may lodge a complaint with their local supervisory authority.
14. Children
The website is not directed to children under 13, or any higher minimum age imposed by applicable local law.
We do not knowingly collect children’s personal information without appropriate authorization.
15. External Platforms
OZSHED, shop.blokeden.com, payment providers, social media platforms, and other linked services may maintain separate privacy policies.
Their policies apply to information they independently collect.
16. Updates
This policy may be updated as the website, sales platforms, service providers, and legal requirements change.
The current version will be posted with the effective date.
17. Contact
Bloke Den
Website: www.blokeden.com
Email: support@blokeden.com
Beijing Qiqi Technology Co., Ltd.
Registered Address: No. 401 Miaocheng Road, Huairou District, Beijing, China